What to Expect After You Make the Purchase.

Our Mentality is Simple.

Provide you with high-quality LIVE calls. Enhance your closing skills. Make you more money.

How It Works

All incoming calls are directed solely to your team—there’s no sharing or competition with others.

Onboarding Process

Upon purchasing a team package of at least 100 calls, onboarding will begin immediately. A Kolbera representative will contact you within 24 hours of the next business day to collect your team's roster, which includes names, emails, and phone numbers.

Kolbera's Agent Portal

Each team member is set up with an Agent Portal. They can log-in and out anytime they want.

The Agent Portal contains:

  • Kolby AI™
  • The real-time customer online application.
  • The number of calls used or not used
  • Your selected time schedule
  • And more...
Kolbera Agent Portal Dashboard

Delivery

After setup, you can expect your first LIVE calls within 24 to 72 hours. All calls are delivered only during business hours and during the times you selected. If one of your agents does not answer the call within two rings, the system automatically moves the call to the next available teammate and repeats the ringing process: two rings, skip; two rings, skip. This ensures that all calls are seen as growth opportunities, resulting in very few missed calls.

Kolby AI™

AI-powered, real-time call transcription and analysis.

All orders include Kolby AI™ . Every call, every word, and every opportunity is visible to you and your team members. From the first call onward, you'll gain access to deeper performance insights.

✅ Real-time speech-to-text transcription
✅ Multi-speaker voice differentiation
✅ Timestamped dialogue tracking
✅ AI keyword recognition
✅ On-call AI intent tagging
✅ Automated sentiment analysis
✅ Silence and talk-over detection
✅ Real-time data overlay on LIVE call
✅ Immediate call scoring on completion
✅ Automatic call labeling (e.g. quote given, sale made)
✅ Error and compliance flagging
✅ End-of-call AI-generated summary
✅ Secure cloud-based call storage
✅ Full-text search across all transcripts
✅ Exportable transcript and performance reports

Elevate your team’s close rate weekly
→ Review coaching moments within minutes of each call
→ Pinpoint where deals are lost—or won
→ See which agents are ready for more
→ Identify training gaps without needing a meeting

Refund/ CancelationsBack to Team Page