Kolby AI™ by Kolbera
Kolby AI is one of the most impactful sales tools over the last 100 years. He shows up on every LIVE call like he was born for it — listening close, giving you the right lines, handling objections before they throw you off. It’s like he knows what the buyer’s thinking before they do.
He’s sharp. Always locked in. Never lets you down. Whether you're just starting out or chasing big goals, Kolby makes you better — in the moment and after the call. He keeps you growing. Keeps you winning.
You don’t need scripts. You don’t need luck. You’ve got Kolby. And once you experience that? You’re never going back.
Welcome to a New Era
Kolby AI™ lives inside your Agent Portal.
Ready the moment the call comes In.
As soon as a LIVE call arrives, Kolby’s there — listening in, sizing things up, and letting you lead the opening beat. He waits. He watches. He respects the rhythm. And when it’s time to turn the tide, he steps in - feeding you the insights, rebuttals, and firepower to close strong. It’s teamwork. In real time. Built right into your portal.
Supercharge Customer Conversations
Kolby AI™ is transforming the sales experience by providing professionals with an advantage in every conversation. It levels the playing field—whether you’re new or experienced—by offering real-time insights that enhance skills, timing, and knowledge.
LIVE Transcripts
A LIVE word-by-word transcript of the conversation in real time.
AI-Suggestions
LIVE prompts mid-call and real-time talking points to boost performance
Call Summary
AI-generated summary of the recently ended call. Flag potential concerns. Recommended next best action.
Training on Every Call
Constant feedback, helping pros sharpen skills while closing deals. It can spot missed opportunities, and build stronger closers.
The Heartbeat
Kolby AI™ is the heartbeat of every call.
Every word spoken is captured, analyzed, and returned with insights that give agents a competitive edge.
And the more you use him, the more Kolby learns how you like to sell. He adapts to your rhythm. He mirrors your tone. He starts thinking like you do.
Fast talker? He speeds up. Thoughtful closer? He stays calm and sharp.
Soon, Kolby starts to feel less like a tool, and more like a bestfriend that only wants to see you succeed.
Team Leaders
You don’t have to train every new hire from scratch anymore. Kolby steps in from day one...coaching, correcting, and reinforcing. He saves you hours, days, even weeks of hands-on effort. That’s time you get back to grow the business, close big deals, or just breathe.
Every call is recorded and transcribed. Every rep is scored. Every coaching opportunity is surfaced automatically. You can monitor the full pulse of your team without lifting a finger. This is how you run a team of elite closers.
Post Call Examples
Quick Win / Missed Upsell
Agent: Lisa A
Product: Auto
Result: Sale closed, but missed home bundling
Call Summary
Customer was ready to buy. Agent built rapport quickly and handled pricing concerns with ease. However, customer mentioned owning a condo—this opportunity to bundle was not explored.
Scorecard
✅ Rapport (9/10)
✅ Compliance (10/10)
✅ Objection Handling (8/10)
🚫 Cross-Sell Awareness (4/10)
Final Grade: B+
AI Suggestions
→ When the customer mentions homeownership, trigger the home + auto bundling offer.
→ Next time, ask: “Do you also need to protect your home?” before wrapping.
Coaching Note
Great close. But every missed upsell is a missed commission. Let’s make bundling instinctual, not optional.
Soft Skills Breakdown / Confidence Builder
Agent: Victor M.
Product: Auto
Result: Sale closed, but missed home bundling
Call Summary
Customer was ready to buy. Agent built rapport quickly and handled pricing concerns with ease. However, customer mentioned owning a condo—this opportunity to bundle was not explored.
Scorecard
✅ Rapport (9/10)
✅ Compliance (10/10)
✅ Objection Handling (8/10)
🚫 Cross-Sell Awareness (4/10)
Final Grade: B+
AI Suggestions
→ When the customer mentions homeownership, trigger the home + auto bundling offer.
→ Next time, ask: “Do you also need to protect your home?” before wrapping.
Coaching Note
Great close. But every missed upsell is a missed commission. Let’s make bundling instinctual, not optional.
Compliance Save /Training Moment
Agent: Renee S
Product: Auto
Result: Sale closed, but missed a required disclosure
Call Summary
Agent was sharp and efficient. Customer said “yes” within 4 minutes. However, disclosure about third-party data usage was skipped. Could be a compliance risk.
Scorecard
✅ Rapport (9/10)
✅ Conversion (10/10)
🚫 Compliance Statement (0/10)
Final Grade: B–
AI Suggestions
→ Add “Just so you know, we verify information using third-party systems…” at the close.
→ Kolbera auto-flags this in future training—add to script checklist.
Coaching Note
Renee’s a closer—but compliance has to be bulletproof. One oversight could cost you a license. Let’s lock this in now while the rest of her process is hot.
Use Case Examples
Use Case 1
If the customer says “I already have a policy with $50,000 in coverage”,
Kolby AI™ can instantly suggest on-screen:
“Ask about term length, rate lock, and beneficiary details. This is a good moment to position a policy review.”
Use Case 2
If the customer mentions “I’ve been shopping all week”,
Kolby AI™ might quietly prompt:
“They’re comparing. Focus on simplified underwriting and fast approval.”
Use Case 3
If a customer says, "I already have coverage with another carrier,"
Kolby AI™ might suggest:
“Ask what motivated them to shop today.”
Use Case 4
If the customer seems unsure about term length,
Kolby AI™ may prompt:
“Explain differences in premium stability and coverage expiration.”
A Total Game Changer!
This isn't coaching after the fact; it's intelligent guidance provided while the deal is still active. It gives agents the confidence to respond appropriately in real-time, rather than after the opportunity has passed. Kolby AI™ delivers instant, tailored answers for each conversation, enabling agents to resolve issues more quickly while receiving expert-level support. It empowers agents to confidently handle complex customer inquiries without the need for time-consuming manual searches.
The Future of Kolby AI™
Kolby AI™ marks a significant change in the sales industry, shifting from a reliance on individual talent to a focus on system-driven performance. Closing sales will no longer depend solely on experience or intuition; instead, AI will help level the playing field. Inexperienced agents can perform at the level of seasoned veterans, while experienced professionals can enhance their skills with real-time data.
This innovation compresses training time, improves conversion predictability, and eliminates inefficiencies in every sales interaction. For the industry, this represents a transition from reactive selling to precision selling, where each call is smarter, faster, and more effective.
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